We aim to treat everyone fairly and provide open access to our services. Please advise us if we can be of further assistance. Key Performance Indicators for the work of Assessors were established in 1998, following discussion between the Scottish Government, The Scottish Assessors’ Association and Audit Scotland.

In 2007, The Electoral Commission introduced performance standards for the work of Electoral Registration Officers. Annual public reports, which provide an overview of the performance of the organisation, are available to view below.